Tips to Solve when Antivirus Cannot Delete Virus Infected Outlook PST

Viruses are self-copying programs that can infect your computer and its files. Among other reasons,virus infection is one of the most common one that can corrupt your data files and render them out of access. Outlook PST can also get corrupt for the same reason. Since PST contains your important emails, calendar entries, contacts, and other important Outlook items and PST Recovery becomes quite essential.

To illustrate such problems, consider the following practical situation of virus infection with your computer:

  1. Your Windows based computer is infected from virus.

  2. You start the computer in safe mode and run an antivirus software.

  3. The antivirus software finds virus in Outlook PST file. To get rid of virus, when you try to delete or repair the corrupted PST, it prompts one of the below error messages:

Error occurred during file deleting :Error 0×80040119.”

Or

Error occurred during file deleting: The system can not find the file specified.”

Alternatively, you might receive another errors suggesting that that an error has occurred while repair and there are no more files.

Cause

Your Outlook PST is infected from viruses such as Win32/Bagle:AI, Netsky.k@mm, Win32/Mitglieder.CL etc. In most of such cases, Outlook PST is completely inaccessible and cannot be opened.

Solution

Following suggestions might help you to solve such problems:

  1. Try using a more powerful and updated antivirus software to scan and fix the infected PST issues. These software usually delete the virus infected files, so make sure you have a complete backup of your data.

  2. If you can open the infected PST, create a new Outlook profile which creates an empty PST automatically. Try to import data from your old PST to this new one.

  3. To extract data from an inaccessible PST, you can take aid of third-party PST File Recovery Software. These utilities are exclusively built to be used in situations like virus infections. PST Recovery software use effective scanning procedures to repair a corrupted Outlook PST file. Moreover, because of their interactive and self-explaining user interface and design, you can use these applications with no hassle.

PST Recovery Tool is an advanced repair utility for corrupted Outlook PST. The PST Recovery Software supports MS Outlook 2007, 2003, 2002, and 2000. This recover PST tool uses high-end file repair algorithms while maintaining the originality of PST items. The tool is compatible with Windows 7, Vista, XP, 2003, and 2000.

How to Troubleshoot Outllib.dll File Corruption in Microsoft Outlook?

Microsoft Outlook is made up of a number of application files that include library and DLL (Dynamic Link Library) files. On such file is Outllib.dll. It is a significant component of Microsoft Outlook and is managed by the Windows Registry. When this file goes missing or gets damaged, Outlook may not start and you can not access data from your PST file. This behavior cause critical data loss situations and you need PST Recovery to sort out the problem.

When this file gets damaged or does now function properly, you might come across the below error message:

“OUTLOOK caused an invalid page fault in module OUTLLIB.DLL at <memory address>”

When you see the application log of Microsoft Outlook, you might find the following entries in it:

“Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module outllib.dll,
version 11.0.6359.0, stamp 40c8adfd,
debug? 0, fault address 0×00074db7.”

After this error message, Microsoft Outlook does not open and you can not access data from it. This behavior may lead to PST file corruption and eventually cause data loss. At this point, you need to find out the cause of this issue and carry out Outlook PST Recovery by sorting it out.

Root of the issue

As stated in above error message and the Event Log, this problem occurs due to corruption to either Outllib.dll or Outlook.exe file. Corruption might occur because of virus infection, application malfunction, improper system shut down and other such reasons.

Solution

There is a number of techniques or methods that you could use as troubleshooting methods to fix this issue. These procedures are as discussed below:

1. If your MS Outlook application is installed in IMO (Internet Mail Only) mode, then Outlook would not function properly until you have complete and proper installation of Microsoft Outlook Express. Thus, you need to ensure that your MS Outlook Express is working appropriately.

2. Incompatible or Invalid extension information could also cause such situations. Thus, you should try replacing the Extend.dat file. If you manage to start Outlook properly, uncheck the suspected add-ins.

3. Try restarting Microsoft Outlook in Safe Mode.

4. Create new Outlook profile and PST file. If you are using Outlook in IMO mode, then you will have to created IMO profile.

5. Reinstall Microsoft Outlook or complete MS Office Suite. Here you should remove application and rename Outllib.dll file and reinstall MS Outlook.

After you carry out above solutions, you would find out that the related error messages has stopped occurring, but at the same time you may also discover that the PST file has got damaged and it become completely unusable. The issue may occur during reinstallation of MS Outlook or the damaged file affect Outlook library files.

Corruption to the PST file needs Recover PST to be handled. This is best possible using third party applications, known as PST Recovery Software. The applications use advanced and powerful scanning mechanisms to carry out thorough scan of the damaged PST file and retrieve all of the damaged or inaccessible data from it.

PST Recovery Tool
is capable of recovering all of the PST file objects including emails, notes, tasks, contacts, calendar entries, attachments and so forth. The software are completely safe and easy to use.

PST Recovery Software is the most excellent solution for all your PST corruption issues. It recovers and repair damaged PST file Microsoft Outlook 2007, 2003, 2002 and 2000. The application is compatible with Microsoft Windows Vista, 2003, XP, 2000 and NT4 (SP6).

Archive PST is Corrupted after Storing on Network Drive

The PST Archiving feature allows you to divide your email messages between two or more PSTs, each manageable and accessible through Outlook. An archive PST is prone to similar reasons, due to which a default PST can get corrupt. To repair the damaged archive PST, you should use the Outlook built-in Inbox Repair Tool. If this fails, you should opt restoring from a good backup or using a PST Recovery application.

For instance, consider a practical situation, described below:

  1. You archive the Outlook PST file and store the resultant file on a network drive

  2. You transfer the archive.pst on your computer

  3. When you try to open this archive.pst file in MS Outlook as File | Open | Outlook Data File , it fails to open and displays the following error message:

The file drive_letter:\archive.pst is not a personal folders file.”

Cause

The above behavior indicates that Outlook is unable to read the archive.pst file because it is corrupt. The file doesn’t have valid personal storage folder structure.

Outlook PST is not supported over any network link. The PSTs are designed for local message store. The network links use network-access-driven methods, which is contrary to file-access-driven methods used by PST. When the network traffic is not apt, chances are that the file may catch errors. For this reason, an archive.pst can get corrupt if saved on a network drive.

Solution

Outlook Inbox Repair Tool (Scanpst.exe) is a utility that you can use in this case to repair your damaged archive.pst. It is highly recommended that you backup the damaged PST first as running the tool can bring irrecoverable damages to the file. To run the tool, follow these steps:

  1. Quit from the application

  2. Scanpst.exe is a hidden file. So, make sure that the ‘Show hidden files and folders’ setting is enabled in the folder options.

  3. Click Start | Search or Find and type ‘Scanpst.exe’ in the Search box.

  4. Double-click to open the file and browse to the location of your damaged archive.pst

  5. Click ‘Start’, which starts the recovery process

  6. Try to open the file in question again. The corruption problem should not exist.

If Scanpst.exe cannot repair the file, you should restore it from backup. When no valid PST backup is available, you need to use a Microsoft Outlook Recovery tool. These are powerful PST Repair Tool that can repair a corrupted PST, irrespective of file size, nature of corruption (should be logical though), and extent of damage.

Stellar Phoenix Outlook PST Repair is a safe and advanced tool that repairs a corrupted PST created with Outlook 2007, 2003, 2002, and 2000. The comprehensive PST Recovery Software is designed to run powerful scanning algorithms. The software can recover all emails, notes, contacts, journal, calendar etc.

How to Resolve “FileName.pst file could not be opened.” Error in Outlook

Backup is the best solution to prevent data loss and file corruption like situations. Whenever you come across data loss situations, due to any reason, you can easily restore data from backup and get your system working again. In Microsoft Windows Vista, you can use Backup Status and Configuration utility to create backup of your valuable data. This is an automated tool, using which you can schedule your backup at desired time. But, this utility may prove troublesome for Microsoft Outlook. When you restore a PST file from backup, the file can not be opened and accessed. This behavior renders all your critical data of PST file inaccessible and cause data loss. In such serious circumstances, you need PST Recovery to resolve the issue.

In a practical scenario, when you attempt to open your Microsoft Office Outlook 2007 PST file, you might come across below error message:

<FileName>.pst file could not be opened. The file may not be compatible with this version of Outlook or it may be corrupted.”

This error message indicates PST corruption. To retrieve data in these situations, you need to carry out PST File Recovery by fixing it.

Grounds of the issue

You might come across this problem when all of the below given conditions are true:

  1. You have created backup of the Outlook PST file using Backup Status and Configuration utility on Microsoft Windows Vista computer.
  2. You have recently restored the Outlook PST file from backup with the help of Backup Status and Configuration tool in Windows Vista.
  3. The Outlook PST file is stored in an encrypted folder on your Vista hard drive.
  4. The file is severely corrupted and Microsoft Office Outlook could not recognize it.

How to fix this problem?

  1. In order to resolve this problem, use Scanpst.exe (Inbox Repair Tool) to repair and restore damaged PST file. To do so, go through underwritten steps:
  2. Exit MS Outlook and Click Start button and then select Control Panel.
  3. Click User Accounts or User Accounts and Family Safetyand then click Mail.
  4. Click Data Files, select Personal Folders and click Settings.
  5. Note the name in Filename box.
  6. Click OK button and then click Close button two times.
  7. Click Start button, type %ProgramFiles%\Microsoft Office\Office12\ in Start Search box and press Enter key.
  8. Double-click Scanpst.exe.
  9. Type file name and path in Enter the name of the file you want to scan box.
  10. Click Start and when Scanpst.exe finishes, click OK button.

This method works in most of the cases, but it also has some limitations. It can not scan large PST files and could not repair PST file, which is damaged due to external reasons. In such critical situations, PST Repair applications come for your rescue.

The PST Recovery software are effective and advanced third-party applications, which work in most of the cases of PST file corruption and retrieve all inaccessible emails, notes, contacts, tasks and other objects. The PST Repair software are pretty safe and easy to use.

Stellar Phoenix Outlook PST Repair is the most effective and reliable PST Recovery Tool for all your PST corruption problems. It works well with Microsoft Outlook 2007, 2003, 2002 and 2000. The software is compatible with Microsoft Windows Vista, 2003, XP, 2000 and NT4 (SP6).

Stellar Unveils Stellar Phoenix Outlook PST Repair v4.0

Stellar Information Systems Limited- Gurgaon- leading provider of advanced data recovery solutions and services, today announced the release of Stellar Phoenix Outlook PST Repair v4.0, an improved version of its PST recovery software. The new software is compatible with Windows 7 and features a redesigned user interface that closely resembles Microsoft Outlook interface. The product also incorporates significant modifications to its demo version, which includes concise preview of all its recoverable components like, emails, calendars, contacts, tasks, notes and journals. It further simplifies the file restoration process by eliminating the need of rescanning the file after activating the product.To analyze its recovery features and to experience its reworked design, you can download its free demo version from the company’s website. The software is currently available for purchase at a reduced price and has been bundled with two new free software that are used for splitting PST files and for PST password recovery- Stellar Phoenix Outlook PST File Splitter and Stellar Phoenix Outlook Password Recovery.

Stellar Phoenix Outlook PST Repair 4.0 is the next generation user-focused software that is compatible with Windows 7 and features a new and improved Outlook-like interface with simplified file restoration procedure.” said Sunil Chandna, CEO of Stellar Information Systems. “Also, the free downloadable version allows preview of all the recoverable emails, calendars, contacts, tasks etc. ”

Features of Stellar Phoenix Outlook PST Repair v4.0:

1-Supports Windows 7
2-Allows preview of all the recoverable E-mails, Calendars, Contacts, Tasks, Notes and Journals
3-Features new user-friendly interface
4-Demo version runs even without Outlook
5-Rescanning the PST file after upgrading from Demo version is not required
6-Features a counter for individual folder indicating the number of items present in that folder
7-Allows toggling between horizontal and vertical reading pane (of the right pane) for your convenience
8-Gives a detailed summary report of recoverable items (emails, calendar, contacts, tasks, notes and journals)
9-Supports direct file saving after activation-No rescanning of PST is required
10-Allows sorting by fields

Pricing

The software is available with different licensing options at a remarkably low prices. The single user download edition is priced at $129.
Technician and administrator licenses are also available. For details, visit Stellar’s website.

About Stellar Information Systems

Stellar Information Systems Limited is an experienced data recovery company providing advanced data recovery solutions across more than 137 countries. The company has global clientèle of about 1,100,00 with direct presence in USA, Europe and Asia. It is known for industry’s best solutions for data recovery from a wide range of operating systems and applications.
Contact Information

For more information about product features and updates:

Call : +1-866-554-25 (TOLL FREE)
Mailto: links[at]stellarinfo.com.
Web Address- http://www.repair-outlook-pst.com/

PST Recovery When Get Corrupted after Server Migration.

Microsoft Outlook PST files can get corrupt with limited recovery chances that could lead to permanent data loss. The file is prone to several ailments, such as unexpected power failure, network interruption, virus infection, network sharing and application errors. Since the file stores all email messages and other Outlook objects, PST corruption often leads to loss of valuable information. You should try to repair these issues using Scanpst.exe application, which comes with all installation options of Outlook. But due to limited repair functionalities of the tool, it might fail. When it occurs, a suitable backup can help. If this too fails, you are recommended PST Recovery using high-end tools available to successfully scan and repair the corrupted PST file.

To illustrate such scenarios, suppose .pst files are stored on a primary file server. You migrate your existing file server for some performance and other issues. After the process is successfully done, you might observe some of the clients encountering .pst file corruption issues. This behavior is seen with only few .pst files, which cannot be accessed by any means. The client might come across symptoms, such as failure when trying to open Outlook and/or a set of error messages displaying when performing typical mail operations.

Cause

PST files are not designed for file sharing. Thus, they don’t provide any security to data and long-term retention when used in enterprise environment. Microsoft suggests to use them typically as a local copy of your email messages.

The described issue might occur if client tries to access the file server when server migration is being performed.

Solution

Damaged PST files can be repaired using Outlook built-in tool, called Inbox Repair Tool or Scanpst.exe. To run the tool, you should perform these steps:

1. Exit Outlook and click Start-> Search or Find (based on the operating system in use)
2. Click All files and folders option in Search window and type ’scanpst.exe’. Before doing so, you should make sure that ‘Show hidden files and folders’ setting is enabled as scanpst.exe is a hidden file.
3. Click to Search and you will see the scanpst.exe file in the search results after it completes.
4. Open the file by double-clicking it
5. Specify or browse to the location of corrupted PST file
6. Click to Start the repair process
7. Exit the tool and try to open the PST file

If you still cannot open the file, it is severely damaged and cannot be repaired using Inbox Repair Tool. To repair such files, you should use third-party PST Repair Tool. Such applications are highly competent to use advanced scanning algorithms for damaged .pst files and to Recover PST without harming any data.

Stellar Phoenix Outlook PST Repair is an unmatched PST File Recovery solution to repair and restore corrupted Outlook PST file. It is a safe repair product that works in each instance of PST file corruption. This Recover PST Tool is compatible with Outlook 2007, 2003, 2002 and 2000. It can restore all file contents including emails, notes, journals, appointments, contacts and others.

Recover Outlook

PST File Corruption Due to Damaged Outlook Nickname Cache

Microsoft Outlook is a popular and widely used email application, which stores emails and other data in the form of PST (Personal Folder File). You can send and receive emails using Outlook and can use it with Microsoft Exchange Server to create a collaborative messaging environment. But sometimes when you send an email in MS Office Outlook 2003 to a recipient, which is selected from Outlook nickname cache, email address of recipient is shown as SMPT:????????. This behavior might spread to other mail recipients when any recipient replies to your email. Along with this, you may also encounter some error message while opening an email or other item. This is caused by damaged PST file or Outlook profile. To work around such issues, PST File Recovery is required.

Cause

This issue could occur if the Microsoft Outlook nickname cache file is damaged on sender’s client computer.
Particularly this behavior might take place if recipient’s email address is saved as an ANSI string in Unicode PR_SMTP_ADDRESS_W (0×39fe001f) property field in MS Outlook nickname cache file.
Such type of Microsoft Office Outlook profile corruption usually takes place when the MS Exchange Profile Update Tool (Exprofre.exe) isn’t run after move a cross-site mailbox. You must run this utility after moving the cross-site mailbox.

* Exprofre.exe: After moving an Exchange server mailbox across an administrative group, a MS Outlook profile that was in use for this mailbox will not function properly. Mailbox server may refer Outlook to correct server after the mailbox has been moved within an administrative group, but the process does not work properly. After such move, you must update your profile for complete and correct working. For this purpose, Exchange Profile Update tool (Exprofre.exe) has been created.

Solution

In order to sort out this issue and perform PST File Recovery, carry out below actions:

1. Apply the hotfix 921582.
2. Enable the hotfix.
3. Reset Outlook nickname cache profile.

How to enable hotfix

After applying the hotfix, you need to enable it. Follow underwritten steps to enable hotfix:

1. Exit Microsoft Office Outlook 2003.
2. Click Start, click Run, write regedit and then click OK button.
3. ocate and click below registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options\General
4. After selecting the subkey, which is specified in above step, point to New in Edit menu and click DWORD value.
5. Type ValidateSmtpAddressForNNC and click Modify button.
6. In Value data box, type 1 and click OK button.
7. In File menu, click Exit to exit the Registry Editor.

How to reset Outlook nickname cache profile

Microsoft Office Outlook maintains a nickname list, which is used by both the automatic completion feature and automatic name checking features. This list is automatically generated when you use Microsoft Outlook. If this cache gets damaged, Outlook might not identify and recipients and possibly the PST file may face corruption situations. In order to reset MS Office Outlook nickname cache, go through below steps:

1. Exit Microsoft Office Outlook.
2. Click Start button and then click Search.
3. In Search Companion, click All files or folders.
4.In All or part of the file name box, type *.NK2.
5. In Look In box, click to select your hard drive.
6. Click More advanced options, select Search hidden files and folders check box.
7. Click Search button.
8. Right click .NK2 file with name of your MS Outlook profile, which you want to reset, and click Rename.
9. Rename .NK2 file to profilename.bak and press Enter key.
10. Quit Microsoft Windows Explorer.
11. Restart Microsoft Outlook.

The above process is helpful in case of corruption to the Outlook nickname file cache. But in your Outlook PST file is damaged, then you are required to repair and restore the damaged file using powerful and advanced third party PST Repair Software.

These PST Recovery applications are capable of methodically scanning the damaged PST file using high-end scanning algorithms. With interactive and simple graphical user interface, these PST Recovery Software do not demand sound and prior technical skills from your side. Due to read-only and non-destructive nature, the PST Recovery tools are completely safe to use.

Stellar Phoenix Outlook PST Recovery is an advanced and effective PST Recovery tool to retrieve all of the PST file objects. It supports recovery from Microsoft Outlook 2007, 2003, 2002 (XP) and 2000. This software is compatible with Microsoft Windows Vista, 2003, XP, 2000 and NT4 (SP6).

Stellar Phoenix Outlook PST Repair v3.5 Released

Stellar Information Systems Limited, Gurgaon, the masters in providing best data recovery and data protection solutions, announces the availability of Stellar Phoenix Outlook PST Repair v3.5, the company’s latest release of its first-rate PST repair solution. The update includes substantial new improvements in recovery abilities for Outlook contacts and calendar items. With new modes of repairing PST file, the software can recover damaged PST more quickly and easily. The free demo version of the product is available to download on Stellar’s website.”We understand that recollecting important business contacts and scheduled calendar entries, while PST file damage, is a time consuming and tricky process. Stellar Phoenix Outlook PST Repair v3.5 now integrates comprehensive evaluation technique to allow proper recovery of Outlook contacts and calendars. It also easily identifies emails with attachments.” said Sunil Chandna, Stellar Information Systems CEO. “While capitalizing breakthrough repair features in previous versions, we introduce the newest version of the product that is both powerful and absolute in all respects”

New Features of Stellar Phoenix Outlook PST Repair v3.5:

Recovers Outlook contacts and calendar items properly
Easily identifies emails containing attachments
Distinctive new look-Easy to Operate

Pricing

Single-user download edition of Stellar Phoenix Outlook PST Repair v3.5 is available at remarkably affordable price of $ 129. Administrator and technician licenses are also available, both at economical costs. For details, see company’s website.

You can also get Stellar Phoenix Outlook Password Recovery and Stellar Phoenix PST File Splitter software free with the product, all at the same price of $129. The individual products (PST file splitter and Outlook password recovery single-user download edition) are available at $49 each.

About Stellar Information Systems

Stellar Information Systems Limited is an ISO 9001-2000 certified company specialized in providing professional data recovery and data protection solutions. With global clientele across more than 137 countries, the company holds direct presence in USA, Europe and Asia.

Contact Information

For more information about the product updates

Call : +1-866-554-25 (TOLL FREE)
Mailto: links[at]stellarinfo.com
Web Address- http://www.repair-outlook-pst.com

How to Resolve Version Incompatibility and PST Corruption Issues in Outlook

Microsoft Office Outlook 2003 and 2007 are advanced versions of MS Outlook. The have different file structure and provide Unicode support and thus do not have file size limitation for PST. For this reason, a number of Outlook users might plan to upgrade for these later versions. But in some situations, version incompatibility issues might occur that result into serious inconsistencies. These problems might cause PST file corruption and critical data loss. At this point, you are required to PST Recovery to gain access of your mission critical data.

In a practical scenario, when you attempt to import the PST file (Personal Folders file) into Microsoft Office Outlook 2003 or 2007 from earlier version, the PST file could not be imported and it become inaccessible or unusable. Furthermore, you might come across that might be similar to the following one:

“Personal Folders Properties for this information service must be defined prior to use.”

After this error message, when you click OK button on the error message dialog box, further error message errors, which states:

“Microsoft Outlook The file path\filename.pst is not compatible with this version of Personal Folders information service. Contact your administrator.”

At this point, all of your significant emails, notes, contacts and other PST file objects become inaccessible. In order to gain access of these items, you need to find out the cause of this behavior and carry out Outlook PST Repair by sorting it out.

Root of the problem

This behavior of Microsoft Outlook might take place when you try to import the PST file of an earlier version into Microsoft Office Outlook 2003. The Outlook 2003 supports multilingual data and the PST files are in Unicode format. The PST files of earlier version, such as Outlook 2002, 2000 and 98, do not support multilingual data and are not in Unicode format.

How to resolve version incompatibility problem in Outlook?

In order to sort out this problem and import Outlook PST file into earlier or later versions first save the PST file as the PST file of Outlook version in which you are trying to import. After that, export the Outlook PST file, which is compatible to earlier or later versions of Outlook. Then import the new PST file into particular version of Microsoft Outlook.
In order to save your Outlook PST file and export or import it, follow underwritten steps:

- In Microsoft Outlook, point new in File menu and then select the Outlook Data File.
- In New Outlook Data File dialog box, select appropriate version of the PST file and then click OK button.
- In Create or Open Outlook Data File dialog box, name the new PST file and then save the file to desired location such as Windows Desktop.
- Click OK button for closing Create Microsoft Personal Folders dialog box.
- You will see a new PST file in Navigation Pane in Outlook. Select it and then click Import and Export in File menu.
- Select Import from another program or file and click Next.
- Select Personal Folder File (PST) and click Next.
- Select Browse to choose PST file, which you want to export and click Open and then Next.
- In Select the folder to import from window, click Personal Folders.
- Select Include Subfolders check box.
- In Import items into same folder in box and then click PST file that you saved earlier on your drive and click Finish.
- Click OK when you get below message: “You are importing data to a location that does not fully support Unicode. To avoid loss of multilingual data, it is recommended that you choose a location that supports Unicode, such as a Microsoft Office Outlook Personal Folders File.”

Although, the above method might help you to successfully import or export the PST file, but in some situations the version incompatibility might cause serious PST corruption and data loss situations. In such situations, you need to repair and restore damaged PST file using PST Recovery Tool to get your valuable data back.

This is best possible with the help of powerful and advanced third party applications. They are particularly designed to effectively scan damaged PST file and successfully recover PST file. These tools are completely easy and safe to use.

Stellar Phoenix Outlook PST Repair is the most effective and advanced PST file Recovery tool to handle all sorts of PST corruption situations. It works well with Microsoft Outlook 2007, 2003, 2002 and 2000. This software is compatible with Microsoft Windows Vista, 2003, XP, 2000 and NT4 (SP6).

Resolving Outlook Error ‘ The reminder for may not appear…’


Though mainly used as an email client, Microsoft Outlook allows you to maintain calendar information and keep task reminders as well. Consequently, you can display reminder information at calendar’s top as an event or in the calendar itself. At times, you find certain issues with these Outlook items. As expected, Outlook task reminders and calendar fail to appear at scheduled time. One of the root causes responsible for this behavior is that your Personal Storage file contains damaged reminder items or the complete reminder folder is corrupted. PST corruption should be resolved by running Inbox Repair Tool or restoring from the backup. If none of the measures work, you should better scan your file by using PST Recovery applications.

For an instance, besides from unexpected and unscheduled behavior of Outlook calendar and task reminders, when you click ‘Save and Close’ button for new appointment that has a reminder, you come across an error message as below:

The reminder for <subject> may not appear because the item is not in your Calendar or Tasks folder. Is this OK? <yes> <no>”

Cause

Microsoft Outlook processes and triggers reminders from a special-purposed folder known as Reminder Folder that is stored in either personal folder or Inbox of mailbox . The folder is kind of search folder containing links to those messages which meet certain criteria. For reminders to trigger, it is required that Outlook must be running and reminders should reside at the location where you receive all your emails. Outlook exhibits the above discussed behavior in any of the following conditions:

  • The calendar and task reminders your specified are not in primary folders, as expected by the application. Primary folder is the one that resides at your mail delivery point. As an illustration, while setting up your email service, you designated PST Inbox as the location where you should receive your emails. But when you created a reminder, you stored it in some other folder instead of PST Calendar. In similar conditions, when you haven’t specified your reminders in primary folder, Outlook will fail to display at the scheduled time.

  • Outlook doesn’t maintain separate file for handling reminders as other applications do. So if Outlook is not running, reminders will fail to display and trigger.

  • For Outlook reminders to be processed by the application, it is must that you have specified a location where your emails could be delivered by default. The above error could occur if while setting up your email service, you haven’t specified the ‘Delivery’ option to any valid value but to ‘none’.

  • Outlook is trying to access reminders from a corrupted reminders folder. It might also occur due to some corrupt entries in the folders. If PST is your mail delivery location, such errors could result due to corruption of the file.

Solution

Below are the methods that you should apply to solve these problems. In case when the reminders or whole PST is damaged, you need to either delete the reminders or run Inbox Repair Tool if PST corruption is the issue. PST Recovery can also be achieved by using commercial applications if Inbox Repair Tool fails. You can apply these measures to correct the existing issue:

  • Make sure that when you create reminders, you are saving them in the primary folder.

  • Start Outlook if it is not running

  • You can delete all the existing reminders by running /cleanreminders switch. To do so, you need to exit the application and click Start->Run and type outlook /cleanreminders.

  • If this doesn’t help, you should try a different switch to reset all the folders as outlook /resetfolders

  • Try running Inbox Repair Tool to correct PST file corruption problems.

  • If a clean backup is available and Inbox Repair Tool doesn’t work, delete the damaged file and restore from backup

  • For effective and safe PST Repair, scan the file using third-party tools. Designed to run powerful repair algorithms and embedded with rich graphical features, PST Recovery software serve as advanced tools to repair and restore a damaged PST file crashed due to logical reasons.

Stellar Phoenix Outlook PST Repair is the world’s trusted product that repairs and recover PST file. The software supports non-destructive PST Repair for Outlook 2007, 2003, 2002 and 2000. It recovers all email items and other Outlook items, such as calendar entries, journals, notes, tasks, appointments etc. This safe PST file Recovery application is compatible with Windows Vista, XP, 2003, 2000 and NT. The software is also competent to recover lost PST password and split a PST file.