Error Starting Outlook after Installing Microsoft Office 2000 Service Release 1

Microsoft Office 2000 Service Release 1 provides different bug fixes and features that allow you to enhance the reliability and performance of Office applications including of Microsoft Office Outlook. But after you install SR-1, you might observe several issues while using Microsoft Outlook. You might fail to start Outlook and receive an error message. It could occur if personal folder (.pst file) that Outlook uses to store all its data is corrupted. This will require you to restore from the most recent .pst file backup available. At times, you don’t have any valid file backup available. Such situations necessitate that you use PST Recovery applications to repair and restore damaged PST file.

As an instance, when you try to start Microsoft Outlook 2000, you might fail to do so and encounter the below error message on screen:

“DDE server window: outlook.exe-no disk. There is no disk in the drive.”

As an additional symptom, you might find that all the email messages that you had before installing Microsoft Office 2000 Service Release 1 are missing from your account.

Cause

You might experience the above symptoms if any of the below conditions exists:

Microsoft Outlook uses few log files to store journal information. Offitems.log is the file that contains information about files that you created, opened, saved or closed while Outlook was not running. Outitems.log is responsible for holding information about Outlook items, such as email message, tasks, appointments, notes and others. These binary file are extremely important for Outlook automatic journaling feature. The above error might result if these (Offitems.log and Outitems.log) journal log files are damaged.

Windows includes a file called Msvcrt.dll that is responsible for providing few basic services to Visual C++ compiled applications, like Microsoft Office Outlook. The services provided are memory allocation, comparing strings etc. Outlook might prompt the above error if Msvcrt.dll file is damaged or exists in incorrect version.

Outlook Personal Folder (.pst file) is damaged. PST is the single file storing all email messages, notes, tasks, appointments, journals and other Outlook items. It might get corrupted due to unexpected shutdown, file size limitation (in Outlook 97-2002), application errors and other similar causes.
PST is located on a removable media, which is not available now.

Solution

To fix the ‘DDE Error’, you can use these methods:

1.Rename the damaged Outlook journal log files. The next time when you will start Outlook, it will recreate these files. To do so, search for Outitems.log and Offitems.log files and rename them to Outitems.old and Offitems.old correspondingly. Restart Outlook after you perform this task.

2.Verify the version of Msvcrt.dll file. If you find the file in incorrect version, you should replace the file from a suitable system.

3.Check if the media, on which the PST file is located, is connected to the system. If this is not so, you should try to access the file after connecting the media to the system.

4.You are recommended to install the latest Windows Service Pack available.

5.Perform PST Repair for the damaged personal folder. To do so, you should run Inbox Repair Tool (scanpst.exe) to fix the corruption issues. You need to locate the tool and specify the file path, which will repair the damaged file. However, you can try to workaround the file damage issues by creating a new PST file and importing all the folders and subfolders from the affected PST file. Before doing so, it is suggested that you backup the .pst file. After this, you can run outlook.exe /cleanpst and open Outlook that will provide you an option to create a new .pst file. You can then use Import and Export option of File menu to import all Outlook data from the damaged PST file. If this doesn’t help and also Inbox Repair Tool cannot repair the damaged file, you should use PST Recovery applications.

PST Recovery tools use powerful scanning algorithms to scan and repair a damaged PST file. Such utilities provide interactive user interface, explicit user-friendly features and comprehensive PST Recovery results.

Stellar Phoenix Outlook PST Repair is an advanced and the most powerful PST Recovery Tool for damaged PST file. The tool supports safe recover PST for files created with Outlook 2007, 2003, 2002 and 2000. It is fully-competent and read-only application that repairs and restores damaged .pst file in all file corruption scenarios. The software is compatible with Windows Vista, XP, 2003, 2000 and NT. Using the software, you can also recover a lost PST password and split a large PST file into several smaller PST files.

How to Solve Outlook 2007 Crashes?

Outlook 2007, the latest version of Microsoft Office Outlook, is generally considered as the reliable and safer version as compared to its former counterparts. But, Outlook users still observe frustrating experiences with Outlook 2007. Outlook 2007 might crash randomly while you are performing general tasks like sending or receiving emails, starting or existing Outlook and others. One of the typical causes for Outlook to behave in this manner is PST file corruption, which leaves you with no other option than to restore from backup or use PST Recovery tool (if backup is invalid or absent).

 

There can be a wide variety of reasons causing Outlook 2007 to crash. Some of them are listed below:

  • Outdated Outlook installation

  • Add-ins or extensions issues

  • Problematic Outlook profile

  • Corrupted Outlook installation

  • Damaged Outlook data file (PST)

  • Damaged Windows profile

  • System specific problems

Solution

To fix Outlook 2007 crashing issues, you should consider these methods:

  • You need to ensure if the crash occurs when you perform a particular task, for example while opening a particular email message or meeting on calendar. If this is the case, you can perform steps like deleting the specific item or doing a similar task as per the cause.

  • You can try updating Outlook installation with the latest cumulative updates available

  • Microsoft Outlook provides different command-line switches that allow you to start Outlook after cleaning few application settings. Based on the specific problem in existence, you can use these switches to troubleshoot. For example, if crash occurs when reminders are fired, you can use /cleanreminders switch to clean and regenerate them. Whereas, if issue is related to invalid profile keys, you can use /cleanprofile switch.

  • Outlook installation might be damaged. So, you can try reinstalling Microsoft Outlook 2007.

  • Starting Outlook using /safe mode allows you to start it without loading many of the customizations, Exchange Client Extensions, reading pane, customized toolbars, and COM add-ins, Form regions, macros etc. So, you can use it to start Outlook. If you find that Outlook doesn’t crash when you start it in /safe mode, you need to check the list of disabled items to see if any of them relate to the type of kind of crash you suffer. If this is the case, you can disable, remove or rename the item, as per the case.

  • To check if the issue is Outlook profile specific, you can create a test profile containing no email accounts. Since it doesn’t have any email account, it will not send and receive any email messages. You can try adding the existing PST file to see if PST is not damaged. It will create a PIM profile. If it doesn’t crashes, you should continue working with this new profile.

  • You can try to test the new Outlook profile with your email accounts as all the times, Outlook profile might not be the issue.

  • If Outlook crashes after adding PST, the file might be damaged. Thus, you need to repair it using Inbox Repair Tool or alternatively by using commercial PST Repair tools.

  • If Outlook crashes after trying a new profile, you should try creating and using a new Windows profile. If problem gets solved, you should keep continuing work with this new profile and delete the earlier one.

  • If testing through new Windows profile doesn’t help, the issue could be machine-related. It could occur due to problems like faulty RAM, damaged files, wrong data in HKEY_Local_Machine hive, incompatible software or faulty Windows. So to check this behavior, you can perform steps like using Outlook on a different system, checking Office installation, performing Windows clean boot, replacing the corrupted RAM and other similar steps.

About PST Recovery Tools

PST file recovery tools are the commercial applications that are specifically designed to scan a damaged PST file. Built with indigenous technology to repair the file, these PST Recovery software encompass graphically rich user interface, advanced file repair options, read-only design and more. You can make use of these PST Recovery products in any case when you observe your PST file as damaged.

Stellar Phoenix Outlook PST Repair is the finest PST Recovery application with support to Outlook 2007, 2003, 2002 and 2000. It restores all PST file objects (like emails, notes, journals, tasks, appointments etc.) and provides advanced PST Recovery functionalities. It is compatible with Windows Vista, XP, 2003, 2000 and NT. It also provides PST Password Recovery and Split PST features.

Issues in Outlook PST file after Upgrading to Outlook 2007

Outlook 2007 is the latest version of Microsoft Outlook. The new features that it provides are calendar snapshots, integrated RSS aggregator, programmability features etc. In addition, this version is considered to be safer as compared to its earlier versions. But after your upgrade to Outlook 2007, you receive some sort of Outlook file corruption (also known as PST) errors. Thus, you require restoring from your recent PST backup. But at times, you observe backup as damaged, not updated or absent. In such situations, you should scan your damaged PST file using commercial PST File Recovery applications.

Consider a practical scenario, you upgrade to Outlook 2007 from an earlier Outlook version (for example, Outlook 2003). After this, when you try to open Microsoft Outlook, it fails giving the below error message:

“Borland database engine not installed. Can’t load Corel address book service provider”
Microsoft Outlook crashes after this error message. You may receive this error even if you are not using the mentioned service.

Cause

Probable causes of the above error message to occur are:

1. Coral address book issues
2. Incomplete upgrade
3. PST is damaged or corrupted due to application errors, virus attack like problems

Solution

To correct such problems, follow these steps:

1. You need to detect and troubleshoot coral address book problems
2. If incomplete upgrade is the issue, uninstall Microsoft Outlook and install it again
3. If PST corruption is the issue, make use of Inbox Repair Tool (scanpst.exe) to scan and repair your damaged PST file.

Inbox Repair is the built-in utility of Microsoft Outlook that repairs PST file, damaged due to internal reasons like application issues, disk errors etc. It can’t repair when external causes corrupt PST file. Thus, in case it fails to repair damaged PST, you can use third party PST Recovery applications.

PST Recovery Software are complete products to analyze a damaged PST file. These are read-only tools built with indigenous technology to safely repair and restore damaged PST file. Such applications provide quality features, which include easy comprehending steps, read only design, precise and explained documentation and powerful PST Recovery abilities.

Stellar Phoenix Outlook PST Repair is complete products that Recover PST files. It supports repair for Outlook 2007, 2003, 2002, and 2000. This read-only PST Repair tool restores all email messages, notes, journals, tasks, and other Outlook objects. The software is compatible with Windows Vista, XP, 2003, 2000 and NT.

PST Corruption Makes Outlook Unable To Open the Folders

When you start Microsoft Outlook and try to access data from personal folders, the folders may not open and Outlook might display an error message that it is unable to open the folder. This behavior of Microsoft Outlook makes all your valuable e-mails, contacts, calendar entries, tasks, notes, journals and other vital data inaccessible. You should opt for PST Recovery solutions to resolve such data loss issues.

As a practical instance, when you attempt to start Microsoft Outlook, you might come across the below given error message:

“Error: Unable to display the folder.”

Microsoft Outlook may continue to open properly, but when you try to open a folder or set of folders, you may encounter the above mentioned error message and the folder won’t expand.

In this situation, your data becomes inaccessible and you need to perform PST Recovery.

Grounds of this behavior

The above error message and data inaccessibility situations occur due to any of the following reasons:

è You have not selected a delivery point for emails. If you click Tools-> Services-> Delivery and select None in ‘Deliver new mail to the following location’ dialog box, the above error occurs.

è The PST (Personal Storage Table) file is damaged or corrupted and Microsoft Outlook can not recognize and thus access it.

To gain access of your data, you need to repair and restore the PST file.

Resolution

If the problem is due to undefined delivery point then select PST file as delivery point for your e-mails. If corruption is the cause of this problem, then exit Outlook and run Inbox Repair Tool (scanpst.exe) to repair and restore the PST file.

If the PST file is still inaccessible, it might be damaged beyond repair capabilities of the Inbox Repair Tool (scanpst.exe). In such cases, use PST Recovery Software to thoroughly scan the PST file and restore affected data from it.

PST Recovery Software are equipped with largely graphical and interactive interface. They enable you to easily recover your PST file objects. These software come with read-only and non-destructive nature to perform safe recovery in almost all software based corruption scenarios.

Stellar Phoenix Outlook PST Repair is the finest PST Repair software to resolve all the issues related to Outlook PST corruption. It can Repair PST files of Microsoft Outlook 2007, 2003, XP (2002) and 2000. The software is compatible with Microsoft Windows Vista, XP, 2003, 2000 and NT4 (SP6).

Issues While Trying to add Outlook Contacts to a Mail Merge Document

In Microsoft Outlook, you can maintain contacts of businesses and people you want to communicate with. Additionally, you can use this contact folder as the source of data for mail merge. This allows you to get name and addresses that can be merged into a Word document. But sometimes, you face difficulties while adding these MS Outlook contacts to a mail merge document. One of the causes could be Outlook profile corruption or PST (Personal Storage Table) damage. To restore lost data in such cases, you need to use an up-to-date and valid data backup. But if backup is not updated, invalid or not available, you need to use Outlook PST Repair applications to reclaim your lost data.Consider a situation, you attempt to add MS Outlook contacts to a Word document through mail merge and Data Link Properties dialog appears. After that, you can’t add your contacts to the document.

Cause

Possible causes of this behavior are as follows:

1-There are some Microsoft Data Access Components issues with your computer. These are the Windows components that allow accessing data store.
2-Your Outlook profile is corrupt. It is also possible that the PST file is damaged.

Solution

To solve this issue, you need to follow these steps:

1-If MDAC (Microsoft Data Access Components) are causing the issue, you need to install the service pack for MDAC, MDAC 2.8 Service Pack 1 (SP1)
2-If the problem continues, Outlook profile might be damaged. You need to create a new Outlook profile and configure it to use the PST file that was earlier used by the corrupt Outlook profile. If PST is inaccessible or is damaged, you need to run Inbox Repair Tool (scanpst.exe) to repair the corrupted PST. You can use a recent data backup to restore the PST, if Inbox Repair Tool can’t fix the corruption. In case, the backup is non-existent, not-up-to-date or invalid, you need to use third-party Outlook Recovery tools.

Outlook PST recovery software are uniquely designed tools to safely scan, repair and restore the damaged PST file. These applications are equipped with high-end scanning algorithms along with interactive graphical interface. They can repair all PST objects like emails, appointments, contacts, tasks etc. You can use these software in almost all cases of corruption due to software issues.

Stellar Phoenix Outlook PST Repair is a powerful and safe PST Repair tool. The software repairs and restores all PST objects. It supports Outlook 2007, 2003, 2002 (XP) and 2000. This Outlook Recovery tool is compatible with Windows Vista, XP, 2003, 2000 and NT. You can also use the software for Splitting large PST files and recovery of PST Password.

Invalid Page Fault in Module OLE32.DLL File Due To PST Corruption

Sometimes while working on Microsoft Outlook, you might encounter Invalid Page Fault errors that prevent you from accessing your important emails, notes, contacts, calendar entries and all other personal data. This behavior of Microsoft Outlook results into serious data loss situations by corrupting the PST (Personal Storage Table) file(s). You need to opt for Outlook PST Recovery solutions to repair and restore all your personal information.

When you start Outlook, you might come across any of the below mentioned error messages:

1.Outlook caused an Invalid Page Fault in Module OLE32.DLL.
2.The instruction at referenced memory at . The memory could not be written.
3.An Application Error has occurred in Outlook.exe.
4.Stack Overflow.
5.Could not start processing services.
6.Invalid Stack Fault in OLE32.DLL

The last error message might occur when you try to open Microsoft Outlook with journaling enabled.

Root of this issue

You might encounter this problem if any of the below given conditions is true:

1.The Microsoft Office item log file (Offitems.log) is corrupted.

2.The Microsoft Outlook item log file (Outitems.log) is corrupted.

3.The PST file of your Microsoft Outlook account is damaged.

In any of the above events, you might face Outlook data loss.

Resolution

If the problem occurs due to corruption of Offitems.log and Outitems.log file, you need to follow these steps:1.Search, locate and rename Offitems.log file.
2.Restart Outlook and wait for almost 30 seconds for the error to appear.
3.If no error appears, the issue has been isolated.
4.If it reappears then search, locate and rename Outitems.log file.
5.Restart Outlook and wait for 30 seconds for the error to appear.

If the error persists even after the completion of these steps, then its occurrence is due to PST corruption and you need to Repair PST file to resolve this problem.

You can easily repair and restore damaged PST files using third party Outlook PST Repair software. These software deploy efficient scanning mechanisms to systematically scan the entire hard drive and extract all your precious data from it.

The software tools come equipped with powerful scanning abilities and simple graphical user interface. They do not require any sound or prior technical skills to achieve optimum recovery of your vital data.

Stellar Phoenix Outlook PST Repair software is the most advanced and efficient software to Repair PST files. It can repair and restore e-mails, notes, contacts, calendar entries and more information from the damaged PST files. It is compatible with Outlook 2007, 2003, XP (2002) and 2000. The software supports Windows Vista, XP, 2003, 2000 and NT4 (SP6).

Startup Error Messages in Microsoft Office Outlook 2007 and 2003

Sometimes when you start Microsoft Office Outlook 2007 or 2003, Outlook can not locate the PST file and data inaccessibility problems occur. At this point of time, you may also get error message pointing towards corruption and encounter data loss problems. To resolve such issues, you need to perform PST file recovery.

While starting Microsoft Office Outlook 2007 or 2003, you might come across the below error message:

“The file Drive Letter:\path\file name. PST could not be found.”

In the error message, when you click the OK button, Microsoft Office Outlook displays ‘Create/Open Personal Folders File’ dialog box.
Unless you’re using either Microsoft Mail Services or Microsoft Exchange Server, Office Outlook 2003 needs a PST file for storing emails messages, contacts, calendar and other personal data. When Outlook can not find PST file, then the only other folders which you can access are file system folders using MS Outlook as a document explorer.

Cause

You may come across this behavior if Microsoft Office Outlook 2007 and 2003 save mails as a PST file and if any of the below mentioned conditions are true:
1. The PST where MS Outlook saves your emails and other personal data is located on a server which is unavailable.
2. The PST where MS Outlook saves your emails and other personal data is corrupted and Outlook can not read it.

Both of these situations need PST Recovery to be fixed.

Resolution

You should never store your PST files over a network. It might cause damage to the PST file. If your PST file is not accessible due to unavailable server, then you should copy this file from sever to your local system and recreate user profile to fix this problem.

If you are experiencing this problem due PST file corruption, you need to first repair the PST file and import repaired files to MS Outlook.

You can repair corrupted PST files using PST Recovery Software. These are user-friendly tools and allow you to easily recover data from PST files without the need of sound and prior technical skills.

PST Recovery Software use efficient scanning procedures to extract all PST objects including emails, notes, contacts, tasks, calendars, journals etc. These software are designed to have non-destructive and read-only nature, they do not perform any write operations.

Stellar Phoenix Outlook PST Repair is the most powerful tool to ensure safe and absolute extraction of your critical data. It supports recovery from Microsoft Outlook 2007, 2003, XP (2002) and 2000. It is compatible with Windows Vista, XP, 2003, 2000 and NT4 (SP6).

Inbox Repair Tool Fails To Repair PST File Due to Internal Errors

Corruption is a common problem with application files including PST file Microsoft Outlook. Corruption prevents you to access data from the file and thus cause critical data loss situations. To overcome these problems, you are required to opt for PST Recovery.

To repair corrupted PST file, Microsoft Outlook provides an inbuilt utility, which is known as scanpst.exe or Inbox Repair Tool. It examines the damage PST file, finds the error and then correct them. In some corruption scenarios, it can help you in getting your valuable data recovered.

Although, Inbox Repair Tool is helpful in some cases but it does not work in all cases of PST corruption. Sometimes when you try to repair PST file using this utility, you might come across the following error message and the process fails halfway:

“Internal errors were found in this file. They must be repaired for this file to work correctly.”

With this error message, the repair process fails and the file remains corrupted. It does not let you access data until you perform PST Recovery to repair it.

Grounds of this problem

You may face this behavior of Inbox Repair Tool when you scan a Microsoft SharePoint Team Services folder which is synchronized with default PST file. The scanpst.exe tool examines only for standard Microsoft Outlook folder, including Deleted Items folder. The Microsoft SharePoint Team Services PST file does not contain Deleted Items folder, thus Inbox Repair Tool gives this error message.

The Inbox Repair Tool may also fail due to serious corruption to the PST file. This tool can not handle the serious corruption issues like corruption due to virus attack, missing file objects and other reasons.

Resolution

You can fix this problem by repairing PST file using third party tools, known as PST Recovery Software. These software are particularly designed to handle even the severe PST corruption issues. They work in most of the corruption scenarios.
These software have right graphical user interface and thus allow you to easily recovery all of your PST objects including emails, notes, journal, tasks, contacts, calendar entries and other personal information. These PST Recovery Software save the recovered file in .PST format that can easily be imported in Microsoft Outlook to use it.

Stellar Phoenix Outlook PST Repair is the best ever made and the most powerful tool that can repair damaged PST file in the majority of corruption scenarios. It works well with Microsoft Outlook 2007, 2003, 2002 and 2000. It is compatible with Windows Vista, 2003, XP, 2000 and NT4 (SP6).

PST Recovery: Using PST Crop Tool to recover your PST file


Previous version of Ms Outlook 2002 has major drawback. Actually Ms Outlook 2002 maintains a PST file in ANSI format. When the file size increases more than 2 GB, it can get corrupted and sometimes shows slow while being loaded. In this case, you are not able to open your file or even you can’t read your important data. To recover your pst file you need PST Recovery tool. But the situation can be avoided using Microsoft provided PST Crop utility that is found as pst2gb.exe.
When the PST file crossed its limit, a user getting an error message:
“Errors have been detected in the file <file path>. Quit all mail-enabled applications, and then use the Inbox Repair Tool.”
But Inbox Repair Tool fails in this situation due to corruption or large file size. Before using any PST Recovery Software, we can use PST Crop tool. It will take 2 GB of free space.
1. You can download the tool and extract 2gb152.exe file to an empty folder.
2. Then we have to start Pst2gb.exe.
3. We can then carry on cropping PST by selecting the file and specifying the destination.
4. We also need to specify the amount of data to be truncated and use Inbox Repair Tool (scanpst.exe) to check its integrity thereafter.
Before cropping it, take a back up of your file. The amount of data truncated may involve important email messages. In some case, cropped file doesn’t open. So, we can apply again Crop Tool on another copy of PST.
Remember one thing that if the file is already corrupted, in this case we have to use PST Repair applications that can scan and recover lost information. PST utilities are safe to use for corrupt PST files due to their read-only design. This software will scan and then restoring the file to a safe location. Many PST Recovery software’s have a feature called split pst files. Through split pst software you can split your pst file, so that you are able to use your mailbox.
Stellar Phoenix Outlook PST Recovery is the finest PST Recovery Software for repairing and recovering PST files. This software will scans repairs and restores corrupted Outlook PST files and retrieve emails, calendar, notes. This software has many features like; it supports Outlook 2000, 2002, 2003 and 2007. This software is compatible with Windows Vista, XP, 2003, 2000 and NT4.

Registry Corruption Problems in Outlook and PST File Corruption

Microsoft Outlook is the most popular and powerful email client with several unique features. It is used by corporate users as well as general home computer users. For corporate users, it has several added features. To use these features, you need to install outlook with the Corporate Workgroup option.

Corporate Workgroup options allows you to utilize MAPI or Messaging Application Programming Interface. But, every feature may have some or the other problems and the same thing applies to this Corporate Workgroup option.
Sometimes, when you try to access PST files from your Outlook account, you may get the following error message:
“The operation failed due to a registry or installation problem. Restart Outlook and try again. If the problem persists, please reinstall.”

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