Resolving ‘Microsoft Office Outlook has stopped working…’ Error
Posted by admin on March 30th, 2010A sudden appearance of an error message in Microsoft Outlook can be source of annoyance, specially when Outlook is being used for business purposes. Most of these problems arise because its data file and/or installation is damaged. Outlook stores all its items like, e-mails, notes, contacts, etc. in a single file called PST, also referred as Outlook data file. Thus, if the file gets corrupt, you need to Recover PST in readable format.
For instance, Microsoft Outlook might stop working with the below error on screen:
“Microsoft Office Outlook has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is found.”
You might also receive the same error on an attempt of closing Microsoft Outlook. In worst cases, you may fail to read the e-mails and/or click any object to make some changes.
Explanation
Reportedly, in some cases, this problem can be simply resolved by un-checking the ‘Empty the Deleted Items Folder When Exiting’ option. Specifically in Microsoft Outlook 2007, when you disable the automatic feature of emptying the deleted items folder on exiting, the above problem goes away. To do so, click Tools > Options, clear the associated option, click ‘Apply’, and then ‘OK’.
If performing the above step doesn’t help, most likely the Outlook installation or your PST is damaged. Thus you should first reinstall the application and see if this can bring difference in the given behavior. If not, you should locate the Scanpst.exe file and run Inbox Repair Tool to repair the corrupted PST.
Note: Scanpst.exe is a hidden file and thus, you need to enable the viewing of hidden files from folder options. Also, backup the PST in order to avoid post-crash consequences that this PST repair tool can cause and make file recovery impossible by any Repair Pst tool.
If Inbox Repair Tool cannot repair your corrupted PST, you should use a third-party utility to Recover PST file. These software enable safe and efficient file repair, while providing a user-friendly interface to work with.
PST Recovery Software is a comprehensive pst file recovery product that fixes PST file corruption and restores its data to a new PST file without changing the original formatting and indexes. This PST Recovery utility has a three-pane message view and performs risk-free scanning algorithms. The tool supports MS Outlook 2007, 2003, 2002, and 2000.
